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I felt terrible knowing he just worked a 14 hour day the day before and there he was the next day on his only day off messaging me keeping me informed of a room issue for a guest). Raymundo made sure that every wish of the couple was met, was super responsive, kept me informed every step of the way on the wedding day, and surprisingly even helped with guests' room issues (which I thought would be the job of the preferred lounge, but Raymundo helped with everything needed for the group- including on his one day off of work, which would NOT be expected. He was always happy, always had a smile on his face, and always just helped make the process calm without stress.

It was very efficient! Raymundo was the coordinator assigned and just a doll to work with. This gets questions answered quick while freeing the coordinators to have boots on the ground with the weddings at the resort and not being bogged down with both at all times. However, at Dreams I like that Yazmin takes care of all of the emails and questions before the wedding turning you over to the onsite coordinator 30 days before the wedding. Since I travel with my groups and get to see how insanely busy the wedding coordinators are with insanely long hours daily, I have more patience with response times. Yazmin was SUPER quick to respond to all emails and questions sometimes faster than me even with her waiting on a response from me. I was such a pleasant experience throughout. I've work with all resort brands in all the destinations so get to experience how different many hotels operate. I'm a destination wedding planner/travel agent so worked with the weddings department for a year prior to this stay. I just returned from Dreams Los Cabos and had an excellent experience by the staff. Our protocols begin the moment you start planning a vacation to the time you return home! To learn more about our quality, safety and hygiene practices, please search for AMResorts CleanComplete Verification™ in your favorite browser. We will be evolving and innovating our procedures continuously and will share the newest developments as they are implemented. Our 360-degree quality, safety and hygiene system takes into account every aspect of resort operations, backed by the highest-level third-party certification. While health and safety have always been our top priorities, these new protocols further elevate our standards of quality and cleanliness, enabling you to vacation at any AMResorts® property with the ultimate peace of mind. We’re committed to redefining your travel journey with our best-in-class CleanComplete Verification™ practices. Set along the sparkling Sea of Cortes, surrounded by eight championship golf courses, Dreams Los Cabos Suites Golf Resort & Spa is a AAA Four Diamond Resort that captures the beauty and elegance of traditional, colonial Mexican design.

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